Privacy notice / 2026

Information and your privacy

This notice explains the website's information handling. The journey note tool is local: typing into it does not submit your text to us.

Who is responsible

Pavilionrankmosaic Ltd, 36 Linden Walk, Bath BA1 2NT, United Kingdom, Company No. 15184362, is responsible for personal information it processes through the operation of this website and editorial correspondence. Contact [email protected] with privacy questions.

Information involved

When you request a page, the hosting infrastructure receives technical information needed to deliver it, such as an IP address, requested path, time of request and browser information. Service providers may retain security and operational logs. The website code does not include analytics trackers, advertising pixels, external font requests or third-party image requests.

If you email us, we receive your email address, message and any information or attachments you choose to include. Avoid sending health records, identity documents or payment details. We do not need them to discuss editorial content.

The local note tool

Your region, selected priorities and note are processed in the current page only. The tool does not use a server submission, account or application storage to save that content. Your browser may independently restore form entries. Copying writes text to your device clipboard if permission is granted; downloading creates a text file on your device. Other applications or people with access to that device may subsequently access those copies.

Purposes and lawful bases

We process necessary technical information for our legitimate interests in providing a functioning, secure website. Editorial email is processed for our legitimate interests in answering correspondence and maintaining accurate content. Where a legal obligation requires record keeping or disclosure, that obligation is the relevant basis. If an optional feature requires consent, it must not operate before the required consent is obtained.

Sharing, retention and security

Hosting and email providers may process information on our behalf to deliver their services. We do not sell personal information. Information may also be disclosed where lawfully required or necessary to protect legal rights. If processing involves a restricted international transfer, applicable safeguards must be used.

We retain correspondence only as long as necessary to deal with the enquiry, maintain relevant editorial records or meet legal requirements. Technical retention depends on the operational and security needs of the hosting service. We use proportionate safeguards, but no internet service can guarantee absolute security.

Your choices and rights

Subject to applicable law and relevant exemptions, you may request access, correction, erasure, restriction or portability of personal information, and object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. We may need proportionate information to verify a request.

You may raise a concern with the UK Information Commissioner's Office or your competent local supervisory authority. Please contact us first if you would like us to investigate a concern.

Other websites and changes

External editorial links lead to websites with their own privacy practices. We do not control those practices. Read our cookie information for browser-storage details. Any material change to this notice will be published on this page.